Cancellation and Refund Policy
We are committed to offering the courses as advertised; however, we retain the right to change class dates due to unforeseen circumstances such as instructor illness, insufficient number of students, directives from the province (ex: Covid-19).
You are eligible to receive a full refund if cancellation notice is given at least 7 full working days prior to the course start date.
We are unable to refund fees if cancellation notice is given in less than 7 days prior to the course start date as we incur costs to prepare and host courses.
If a student misses a class due to illness, work, etc , it must be made up during a future course for that particular day missed (i.e. day 1) at no additional charge.
If a Driving session is scheduled and isn't cancelled within 48 hours and is missed there will be a $60.00 administrative fee charge to cover the time.
If a driver initially decides to take advantage of the payment plan and can’t attend a course there are no refunds.
A driver that is sick/ill requires 48 hours notice to cancel the driving session or a $ 60 cancellation will have to be paid to cover the instructors scheduled time.
No refunds will be given after 6 months into the Drivers Education course.
If a driver decides to switch from online theory and wants to attend an in person class. There will be a $ 100 additional charge.
No certificate or letter of completion will be issued until the balance is paid in full.
Please note the motorcycle course is limited and no refunds will be issued so please make sure you can attend the course dates selected.
Once the link is email for the Defensive Driving course a person has 30 days to complete. Will increase by $40 in order to get certificate.
The Self pace online course if exceed 90 days there will by $100 charge for every extra 30 days.
You are eligible to receive a full refund if cancellation notice is given at least 7 full working days prior to the course start date.
We are unable to refund fees if cancellation notice is given in less than 7 days prior to the course start date as we incur costs to prepare and host courses.
If a student misses a class due to illness, work, etc , it must be made up during a future course for that particular day missed (i.e. day 1) at no additional charge.
If a Driving session is scheduled and isn't cancelled within 48 hours and is missed there will be a $60.00 administrative fee charge to cover the time.
If a driver initially decides to take advantage of the payment plan and can’t attend a course there are no refunds.
A driver that is sick/ill requires 48 hours notice to cancel the driving session or a $ 60 cancellation will have to be paid to cover the instructors scheduled time.
No refunds will be given after 6 months into the Drivers Education course.
If a driver decides to switch from online theory and wants to attend an in person class. There will be a $ 100 additional charge.
No certificate or letter of completion will be issued until the balance is paid in full.
Please note the motorcycle course is limited and no refunds will be issued so please make sure you can attend the course dates selected.
Once the link is email for the Defensive Driving course a person has 30 days to complete. Will increase by $40 in order to get certificate.
The Self pace online course if exceed 90 days there will by $100 charge for every extra 30 days.